ServicesAdvice and free starts

Website consultancy

Independent advice on your website: what is wrong, what it would cost to fix and whether you need a new one.

  • Free first step
  • Price agreed in writing
  • Care-sector specialists
  • Advice and free startsStart without commitment
  • CoverageAcross the UK
  • First stepFree preview or audit
  • PriceAgreed in writing first

Start without commitment

Website consultancy for care providers

Sometimes you need an honest opinion more than a new website. Perhaps your site gets visitors but few enquiries, you have a quote you are unsure about, or you have inherited a website nobody understands.

We review your website, explain what we find in plain English and give you a short plan ranked by impact. You can carry it out yourself, give it to your developer or ask us to quote.

Why care providers ask for our advice

  • Care-sector viewWe judge your website the way families and commissioners will.
  • Plain EnglishNo jargon, and a clear order of what to do first.
  • No obligationUse the plan however you like. You do not have to hire us.
  • Honest answersIf your site is in good shape, we will tell you.

What's included

Everything a website consultancy project can cover.

Your written proposal confirms exactly what is included, and the price, before any paid work starts.

  1. 01A review of enquiries, search, speed and design
  2. 02Where visitors drop off, if analytics is set up
  3. 03Search visibility and pages that are not indexed
  4. 04Trust signals: ratings, registration, policies and reviews
  5. 05Platform health: software, plugins, backups and security
  6. 06Whether your platform still fits
  7. 07A second opinion on quotes you have received
  8. 08A written plan ranked by impact

Who it's for.

Independent advice on your website: what is wrong, what it would cost to fix and whether you need a new one.

  • Visitors but few enquiries

    People arrive but do not get in touch.

  • Agencies weighing up a quote

    Want an independent view before signing.

  • Providers choosing a platform

    Wix, Squarespace, WordPress or something else.

  • Teams who inherited a site

    The developer has gone and nobody knows how it works.

What consultancy does for your agency

A clear, independent plan stops money going on the wrong fixes, and gives you confidence when you speak to a developer or agency.

It also gives your management team a shared view of what the website needs to do for the business.

How we work.

From a first conversation to launch and support, you always know what happens next and what it costs before paid work begins.

  1. 01

    Send your website

    Your website address and a few lines about your agency.

  2. 02

    Review

    We look at the site, search data if you share it, and any quotes.

  3. 03

    Explain

    A call or email to talk through what we found.

  4. 04

    Written plan

    A short plan ranked by impact.

  5. 05

    Your choice

    Do it yourself, pass it on, or ask us to quote.

Key features.

What your website consultancy project can include.

  • 01

    Enquiry review

    Where people get stuck on the way to contacting you.

  • 02

    Search review

    What search engines can and cannot see.

  • 03

    Speed and mobile

    How the site behaves on a phone.

  • 04

    Trust signals

    Ratings, registration and policies families look for.

  • 05

    Quote second opinion

    Whether a quote covers what you need.

  • 06

    Ranked plan

    What to do first, second and later.

How is a consultant different from a web designer?

A consultant gives an independent view of what is needed. You decide who does the work, which can be us or someone else.

Do we have to hire you afterwards?

No. The plan is yours to use however you like.

Can you review a quote from another agency?

Yes. We look at whether it covers what a care provider's website needs and point out gaps.

What do we receive?

A short written plan, ranked by impact, and a conversation to explain it.

Is there a free option?

Yes. Our free website audit is a quicker version of the same review.

Talk to our team.

Tell us about your agency and what needs to work better. A free private preview comes first; paid work starts only once the scope and price are agreed.

Call our office07787 288310Email our teamadmin@care-operation.co.ukPrefer to talk?Book a short call

Your details

01 / 02

Your details are treated with care.

Find us

Preston, PR1 3TN

Care Operation is based in Preston and works with care providers across the UK.